EVALUATION OF THE QUALIFICATION PROCESS IN PRIMARY CARE FOCUSING ON THE VALORIZATION OF THE WORKER EVALUACIÓN DEL PROCESO DE CUALIFICACIÓN EN ATENCIÓN PRIMARIA SE CENTRA EN LA VALORACIÓN DEL TRABAJADOR AVALIAÇÃO DO PROCESSO DE QUALIFICAÇÃO NA ATENÇÃO BÁSICA COM FOCO NA VALORIZAÇÃO DO TRABALHADOR

Nurse, PhD in Health Sciences, Professor at the Nursing Department of the State University of Montes Claros (UNIMONTES), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-0003-2107-6306 2 Nurse, Specialist in Family Health, Medical Student at the United Colleges of Northern Minas (FUNORTE), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-0003-2399-9526 Nurse, Specialist in Mental Health from the Multiprofessional Residency of the State University of Montes Claros (UNIMONTES), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-0002-9127-6349 Nurse, Master in Primary Health Care, Professor of the Nursing Department of the Santo Agostinho College of Health and Human Development (FASA), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-0001-8325-0985 5 Nurse, PhD in Health Sciences, Professor at the Nursing Department, Santo Agostinho College of Health and Human Development (FASA), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-00026649-3966 6 Biologist, PhD in Biochemistry and Immunology, Adjunct Professor of the Graduate Program in Health Sciences at the State University of Montes Claros (UNIMONTES), Montes Claros, Minas Gerais, Brazil. ORCID: https://orcid.org/0000-0002-4496-7331


INTRODUCTION
Health work is a collective process, essential for all human beings, and is part of the sphere of non-material production, since the final product is inseparable from the process that produces it. Thus, the very realization of the activity has as its purpose the therapeutic health action in which its object is the individual in its singularity or the collectivity. Presents the knowledge in health and the technical level of knowledge as a working tool; and the final product is the provision of health care (1,2) . The work process (WP) in healthcare is compartmentalized, that is, each professional group is organized and provides part of the assistance separately from the others, causing duplication of actions and even generating contradictory attitudes due to the division of WP and the fragmentation of tasks (1,2) . The Family Health Strategy (FHS) is considered the way to break the division of the WP in search of accountability for the community and humanization of health practices in overcoming the team as a grouping of professionals (3,4) . in the daily life of health services (5) . However, to achieve this goal, the indispensable condition is the team as integration of work and articulation in a new dimension, which is interdisciplinarity in search of transdisciplinarity in order to provide a reciprocal relationship of communication and interaction (3) . This new way of doing admits the diversity of action, seeking the interrelation of professional tasks with the passage from a work that is only individual to a collective action (4) . influences the quality of care and the regularity of the professionals' work (7,8) .
In this sense, the QL at work is    (Table 3).

1)
The professional EE respondents in this study were 100% nurses; this result corroborates the result found in other studies (8,14) , in which the participation of nurses as informants and coordinator of the BA team corresponded to 92.3%. It is worth noting that in these studies (8,14) there were no significant differences when With regard to the length of professional experience described in Table 1, it is observed that most (58.0%) declared to have less than one year and up to two years of experience in the same team, revealing a low length of stay, a fact that can be attributed to the high turnover of professionals, which compromises the effectiveness of the BA; it is worth noting that the study (8)

Still on further education, contrasting
with the results at the national level described in the study (8)   and integrated care (24) . In a study (8) it was found that the larger the size of the city, the higher the ORIGINAL ARTICLE percentage of PE actions, revealing greater access to spaces for the qualification of professional practices, this situation was also found in the studied city, which is characterized as large.   (8,20) . It is worth noting that the existence of management strategies that provide stability, retention and appreciation of the worker, directly influence the continuity of care, the formation of the link with the user and the satisfaction of the user-worker binomial.

CONCLUSION
When analyzing the performance of the BA management in the dimension "valuing workers to qualify the teams and the work bond", it was found that the nurse is the professional who performs the function of coordinator of the BA teams, therefore being the respondent of the EE instrument during the first PMAQ-AB cycle.
With regard to the length of stay in the same team, there was a predominance of periods of less than two years, revealing a turnover of professionals, compromising the continuity, longitudinality, and effectiveness of the BA.
As for further education, there was a prevalence of nurses who declared to have completed or to be attending some postgraduation course (Residency or Specialization lato sensu) so as to reveal a result well above the average within the municipality when compared to the performance of the stratum, the state and the national. As far as PE is concerned, the result also reveals a very satisfactory performance.
However, regarding Labor Management with the assurance of labor and social security rights and the perspective of continuity of the bond, the municipality still has to improve the entry into public service through public competition resulting in the lack of job security for PW, besides valuing the work with the implementation of CPSP that contemplates social protection, progression by performance evaluation, and/or development.